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Meet Our Team

About Us

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Riaan is a dynamic leader, coach, facilitator, Lean Six Sigma Master Black Belt with over 20 years of hands-on experience driving business results. Riaan is highly skilled and has worked across diverse industries internationally. With a degree in Chemical Engineering, Riaan started in the major breweries and bakeries in South Africa and was so dedicated to his work that he was often known to take his work home with him.

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Clare is a leader, coach and facilitator of successful growth in complex and fast-paced environments. A hands-on practitioner, Clare specializes in partnering with organizations to rapidly organize and execute ambitious initiatives to overcome large obstacles and to realize significant improvements.She naturally gravitates to organization of clutter and can be found on weekends collecting bits of plastic from beaches and alphabetizing the $5 DVD bin at Walmart. 

Business Management Consultant
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Claudine Fasse
Black Belt, US

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Daniel A. Pinkham
Black Belt, US

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Patsy Morrow
Black Belt, Ontario Canada

With a passion for driving successful outcomes in organizations of all sizes and types. An expert facilitator and team leader; the favorite part of every role I have had in both consulting and permanent roles has been developing high performing teams and mentoring team members at all levels. I am an executive and consultant with extensive experience in Operations Management, Leadership, Strategy, Innovation, Project and Program Management, M&A and Process Re-design.

Diverse operations leadership experience in financial, resource, organizational, program and communications management.

Expertise in identifying areas of opportunity and implementing innovative and effective solutions utilizing data-based decision making. Lean Six Sigma Master Black Belt, Agile Project Management and Design Thinking facilitator.


Jason Hostens
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Jason Hostens
Black Belt, US

Dan offers over 30 years’ industry experience as proven Operational Leader building and guiding teams in operations, engineering, asset care, operational excellence, project management, and health and safety, at both site and corporate levels.  He is relentless learner, experimenter, and expert finder, and he thrives when connecting people and ideas and enabling collaboration. 

Dan worked in the chemical, fiberglass, and mining industries prior to founding the consultancy. He has an MBA from Marshall University, a BS in Chemical Engineering from The University of Maine, and is a Certified Lean Six Sigma Black Belt.

Nathan Zaragosa
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Nathan Zaragosa
Black Belt, US

Patsy brings over a decade’s experience in system level roles in healthcare Ontario – from Senior
Fiscal Analyst to program policy development at the Ministry Health and Long-Term Care (MOHLTC)
and consulting roles across the healthcare sector. 

Patsy is a skilled facilitator who has performed workshops and training sessions to hundreds of
professionals across many sectors in the past 20 years. Patsy brings a level of knowledge and
enthusiasm, and provides coaching and mentoring to individuals that is tailored on developing their capabilities regardless of their level of skill.
Varied consulting experience across many sectors including manufacturing, food processing and
cannabis and within sub-sectors of healthcare, including Community Health, Long-Term Care, Acute Care and Primary Care, Strong project implementation and management skills, paired with knowledge in quality improvement methodologies.

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Alia El Khatib
Business Consultant, Dubai

Process oriented professional with a passion for standardization, quality, and continuous improvement. 25 years experience across the health services, retail, CPG Manufacturing, licensed medical cannabis industries.

Change Manager, Owner, Independent Consultant, Smartsheet Administrator, Associate Director, Team Leader, Supervisor, Consultant, Trainer, Account Manager, Certified Lean/6 Sigma Black Belt Project Manager with experience over a variety of areas including claims, provider contracting, dispensary operations, extract processing operations, and process improvement.

Specialties: Process Engineering, Project Management, Leadership, Customer Satisfaction, Training, Workflow Documentation and Analysis, Documentation Management.

Nathan specializes in Kaizen Project Management, Lean Six Sigma Engineering improvements.

An experienced Lean Manufacturing coach and training facilitator, his LSS Black Belt comes in handy when he deals with the Manufacturing industry, Quality Assurance and hands-on implementations such as 5S and Root Cause Problem solving. 


He has worked in various industries, including Automotive, Boating, Aviation and Aerospace.


He is passionate about EH&S, qualified in ISO9001 (2015) implementation/sustainability is at the top of his list! 

Business consultant and Marketing specialist. Travels globally to ensure sustainable results achieved through effective Leadership development and goal setting. 

Highly qualified in the Marketing and Sales arena, with an amazing track record to back this up, Alia specializes in leadership development, aiming at the highest ROI and project management in these departments, globally. 

Facilitation training, keynote speaking and coaching sessions to ensure passionate teams are created and aligned through good processes. 

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Ahmed Elwakeel
Black Belt, Cairo, Egypt

Specializes in helping clients identify and address the performance gaps which reduce efficiency, increase costs, and create barriers to the consistent delivery of best-in-class products and services.
His approach to Operations Excellence allows us to create impactful systems, techniques and solutions that maximize resources and change the way people work.

Addressing the correct root-cause challenges and embedding change management into every client project, we drive continuous improvements. Industry leaders know they can count on us when they’re ready to transition from the Current State to the Future State.

Albert Mathties
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Albert Matthies
Black Belt, British Columbia, Canada

A seasoned leader in LEAN with 30 years of experience in Saskatchewan healthcare.
Certified Coach in LEAN; Kanban; 5S; and more.
Passionate about meaningful, measurable change.

Specializing in process improvement focused on summary of impact; operational math specialist
Change leadership/project management/stakeholder engagement/strategic business improvement.

“You win or you learn!”

Paul Deane
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Paul Deane
Black Belt, Australia, APAC

An energetic and innovative continuous Improvement practitioner, who is quality-minded, results focused, customer-centric with extensive senior manufacturing leadership experience from diverse industries, who is passionate about business excellence by equipping people & processes to achieve their full potential, keeping the customer (internal and external) front of mind.

Core strengths include operational excellence, manufacturing innovation, project management, Greenfield site projects as well as numerous factory re-configurations & new equipment implementation.

Also specialize in ISO9001 & HACCP, manufacturing best practice and data analysis. CSSC Certified 6 Sigma Black and Green Belts.

We're here, let's talk

Dan Pinkham
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